Start with the question, not the method
RICS guidance asks the surveyor to find out why the client needs the information, and to check that the survey asked for is the right one. A brief that opens with the question settles both.
Is it leaking, and where? Electronic leak detection finds where water gets through the membrane, including pinholes too small to see, on new roofs and old ones.
What is wet? Moisture mapping plots readings from across the roof on a scaled drawing, showing which areas can be kept and which need removing.
What is it made of? Core sampling shows each layer down to the deck, and establishes the build-up where drawings are missing or unreliable.
Can it take solar? A roof condition survey records the roof’s condition, and any work it needs, before the panels go on.
Is it RAAC? The IStructE tells building owners that an experienced estate or maintenance manager can identify it, or where in doubt a registered structural engineer or surveyor, and that a competent structural engineer then assesses the risk.
Surveys are often combined, and one quote can cover several methods.
What the surveyor needs from you
Every survey starts by reviewing what is known about the roof, so the method suits it. Send the drawings and O&M information you have, and say where they are missing or out of date.
Give the roof’s history as far as you know it: its age, what it is made of, its repairs and overlays, and earlier reports. HSE guidance on roof work lists a roof’s make-up, age and earlier changes among what a client should tell anyone working on it.
Add leak records, any work carried out on the roof and any warranty: under this site’s survey terms, a warranty that coring could affect is raised before the visit.
Then access and hazards. The same terms leave the client to arrange access, with any keys, escorts or permits, and ask to hear of fragile rooflights or sheets, asbestos, missing edge protection, running plant and site rules. RICS adds the asbestos register, where there is one.
If the roof has a fall protection system, say so: HSE says one the client has maintained and inspected should be used.
What to specify
RICS guidance asks for the services, the parties and every limitation to be confirmed in writing, and the areas to be identified precisely. A specification sets those out.
The areas. Name each roof or mark it on a plan, and say what is left out. Where drawings are wrong, a measured survey draws an accurate plan to record findings on.
The methods. Name one for each question, or ask for them to be proposed with reasons. Each method finds what it is designed to find, so one left out leaves its question unanswered.
What is intrusive. Most methods are not. Core sampling cuts small holes only where the quote includes it, at agreed locations, each sealed watertight. On a RAAC survey, the IStructE says intrusive work should be specified with care, its locations chosen by the engineer, because it damages the panels.
The deliverables. From a condition survey, graded defects on a plan with photographs; from moisture mapping, the wet areas to scale; from thermography, thermal and visual images; from each core, every layer measured and photographed.
The report format. Online, PDF or both, with drawings in the file formats you need. RICS also suggests agreeing whether photographs are included, who else gets copies and whether repair costs are wanted.
A sample specification
This sample is for a roof that might be overlaid, so it asks what has failed, what can be kept and what the roof is made of.
- The question Can the roof be overlaid, or does it need stripping?
- Areas Roofs A and B, as marked on the plan
- Methods Condition survey, moisture mapping and core samples
- Intrusive work Cores at agreed locations only, warranty checked first
- Deliverables Graded defects on a plan, photographs, a moisture map and core records
- Report Online and as a PDF
- Access and hazards Internal hatch, fragile rooflights on roof B, site induction
- Reliance The client, for planning the work
Access, safety and disruption
Going on a roof is work at height, and HSE sets the order: avoid it where reasonably practicable, prevent falls where it cannot be avoided, and minimise the consequences where the risk remains. For inspection, HSE starts with a drone survey, or mast photography or video, where only a visual check is needed.
Where someone has to go up, HSE says a secure double guardrail and toeboard prevents falls from a flat roof edge, and puts protection for everyone, such as guardrails, before protection for one person, such as a harness.
HSE says every roof should be treated as fragile until a competent person has confirmed it is not. Fibre cement sheets, rooflights, liner panels and corroded metal sheets are among the surfaces likely to be fragile, and falls through fragile surfaces account for 22% of fatal falls from height in construction. The NFRC puts it simply: if you don’t know it is safe, treat it as fragile.
Occupation can restrict a survey, RICS notes: noisy or intrusive work can need the space to be empty. Some methods need the rooms under the roof, as a RAAC survey does, and HSE asks for falling objects to be prevented or people kept clear with an exclusion zone.
Before the visit, the surveyor should confirm the way up, any access equipment such as a tower or a powered lift, the areas unsafe or out of bounds, and any permit, induction or escort: RICS calls this a pre-assessment of the hazards. Under the survey terms, they can decline any part of a roof they judge unsafe, and the report covers what could be surveyed.
The report
The survey terms say a report sets out what the survey found, by the methods in the quote, on the parts of the roof that could be surveyed. It records the roof’s condition as found, and is not a guarantee that the roof is watertight, nor a specification for repairs.
RICS guidance says a report should identify what is wrong, the consequences, the repairs recommended and any further investigation needed, name the areas not inspected, record the weather, and separate fact from opinion.
A finding a contractor can price
A good finding is located, photographed and graded. Located means marked on a plan with a code the text repeats, and for electronic leak detection and thermography, marked on the roof as well. RICS names plans, grid references and lettered or numbered systems for this.
Photographed means a photograph of each finding beside a description of its condition and extent. Graded means a grade the report defines: RICS says red, amber and green ratings are common but should be defined clearly, and a condition survey grades each defect high, medium or low, with what to do beside it.
Priced means each finding gives its extent and the repair recommended, so a contractor can price it. Core records give the layers and thicknesses to price strip-out and replacement, and moisture readings plotted to scale give the areas to remove.
- Location
- Roof A, on the lap at the third bay line
- Extent
- Part of one lap, as photographed
- Recommended repair
- Repair the lap along the split
Reliance and who can use it
Under the survey terms, a report is written for the client, for the purpose the quote describes, and the client can rely on it for that purpose.
The client can share it with anyone they choose, such as an owner, a tenant, a buyer, a lender, an insurer or a contractor, but none of them can rely on it. Reliance can be extended to a named third party by written agreement, which can carry a fee.
So reliance has to be agreed, not assumed: the contract is between the client and the surveying company, and the report was written for one purpose. If a buyer, a lender or an insurer will need to rely on it, say so in the brief.
Copyright stays with the surveying company, and the client can copy and use the report for the building it is about.
Comparing quotes like for like
The survey terms say a quote sets out the survey, the methods it uses, what is included and the price. Check each quote against the brief: the same areas, methods, intrusive work and deliverables, in the same report format.
The survey pages name what drives the cost: the roof area, the number of roofs, access, the method, the number of cores and the outputs needed. A lower price can simply mean less of one of them, such as fewer cores or a smaller area.
Read the exclusions as closely as what is included: areas not inspected, testing left out, and what the report does not do, such as designing repairs. RICS asks for every limitation to be stated, and encourages clients to avoid restrictions that dilute a survey.
Look closely at access. The NFRC says too many fragile roof incidents happen when people accept the cheapest access solution without properly considering the risk. A quote should say what access it allows for, and what happens if the access is not as described.
Questions about specifying a roof survey
What should a survey brief include?
The question, the areas, the methods or a request to propose them, any intrusive work, the deliverables and report format, access and hazards, and who will rely on the report.
Do I need to know how the roof is built?
No. Say what you know and send any drawings. Where the build-up is not known, core samples establish it.
Who arranges access to the roof?
Under the survey terms, the client arranges access to the site and the building, and any access equipment the roof needs is provided as the quote sets out.
Can a buyer or a lender rely on the report?
Only by agreement. The report is written for the client, for the purpose the quote describes, and reliance is extended to a named third party only by written agreement.
Is the report a specification for repairs?
No. It records the roof’s condition and recommends repairs, but under the survey terms it is not a specification. It gives the scope for repairs that a specification is written from.
Sources
- RICS, Technical due diligence of commercial property, 1st edition
- RICS, Surveying safely: health and safety principles for property professionals, 2nd edition
- Health and Safety Executive, Working at height: a brief guide (INDG401)
- Health and Safety Executive, Health and safety in roof work (HSG33), fifth edition
- Health and Safety Executive, Roof work
- Health and Safety Executive, Fragile surfaces
- NFRC, Don’t Fall for Fragile, the campaign page
- NFRC, Toolbox Talk TBT05, Don’t Fall for Fragile, Step Back and Plan
- IStructE, Reinforced Autoclaved Aerated Concrete (RAAC), its page for building owners and managers
- IStructE, Reinforced Autoclaved Aerated Concrete (RAAC) Investigation and Assessment, Further Guidance
- This site’s survey pages for roof condition surveys, moisture mapping, thermographic surveys, electronic leak detection, core sampling, drone roof surveys, RAAC surveys and measured surveys, and its surveys hub
- This site’s survey terms
- This site’s guides to commercial roof types, moisture in flat roofs, RAAC and electronic leak detection